REFUSALS & COMPLEX MATTERS
Visa refusals and complex matters
A refusal, cancellation or complicated visa history needs individual assessment. Start by understanding the decision, the available options and any deadlines that apply.
How we can help
Understand the decision and your available options.
Understand the decision
Review the decision letter, reasons, evidence and relevant immigration history.
Assess the available options
Consider whether a review or a new application may be available, including the relevant requirements and deadlines.
Choose a considered response
Understand the next actions, evidence and scope of support before proceeding.
Have a decision letter? Contact us promptly and mention any deadline stated in it. Sending an enquiry through this website does not lodge a review or extend a deadline.
Frequently asked questions
What should I do after a refusal?+
Please contact us promptly and keep the complete decision letter available. We can help you understand the reasons, check any review options and deadlines, and discuss the next steps for your circumstances.
ART: immigration reviews ↗Can you help change the outcome?+
We can assess whether a review or another application may offer a way forward. We have helped many clients with complex cases and refusals achieve positive outcomes, but cannot guarantee a result. The relevant authority decides the matter.
ART: immigration reviews ↗Can every decision be reviewed by the ART?+
No. Only eligible decisions can be reviewed by the Administrative Review Tribunal, and strict time limits apply. Your decision letter explains any review rights. Contact us promptly so we can check who can apply and the relevant deadline.
ART: immigration reviews ↗Can I lodge another visa application after a refusal?+
A further application may be possible, depending on your circumstances and any restrictions that apply. We can review your location, current visa status and immigration history, then explain the options worth considering.
ART: immigration reviews ↗YOUR NEXT CHAPTER
Discuss your visa options
Tell us where you are today and what you would like to achieve. We’ll help you understand the next conversation to have.